FAQs

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    Why to choose Funan Cruise?

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    Choosing Funan Cruise cruise line that allows you to experience the most at every stop along the way is priority one. Discover what makes each port unique through the insights of local experts and crew members who sail with us to many destinations of Mekong Delta. Embark on adventure with shore excursions, and enjoy late night departures and overnight stays.


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    Why can we not embark from Ho Chi Minh City and have to transfer to Cai Be or Can Tho for Funan Cruise itineraries?

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    Because cruises are not allowed to operate from Ho Chi Minh City so all guests taking Funan Cruise itinerary are required to transfer to one of five meeting point at Mekong Delta.


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    Is it safe for pregnant women and children?

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    Yes, Funan cruises are safe for pregnant moms and children. In the unlikely event of any emergencies, the cruise teams on board are ready to help and can call on a speedboat to safely go back on land to transfer the guests to the nearest hospital.


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    Do we have Wi-Fi onboard?

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    Wi-Fi is available in our cruises’ cabins, restaurants and bars, but its connection can be unstable due to the geography of Mekong river.


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    Is there any food available for kids and for vegetarians?

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    Yes, our highly-experienced executive chefs have created a diverse set of menus for different needs from vegetarian, pescatarian, kid’s menus, and even vegan menus to accommodate all kinds of diets.


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    Do you have 24-hour room service?

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    Yes, we have


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    Do you have a pet policy?

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    For the comfort of all guests we do not allow pets in the cruise.


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    What is the smoking policy at Funan Cruise?

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    Funan Cruise is a smoke-free environment. We highly recommend our guests do not smoke on the cruise. Please ask the front office staff for locations of designated outdoor smoking areas.


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    What time is Check-in/ Check-out?

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    Check-in: 12:00 PM
    Check-out: 10:00 AM (noon)


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    How can I pay for my booking?

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    You should pay a deposit to secure your booking with us. We accept online payment via PAYPAL, bank transfer or money transfer. Our staff will assist you with the payment.